Your trust matters. We're committed to keeping your data safe and handling it with care.
Preserving Automotive Legends, One Chronicle at a Time
Hey there, glad you're taking the time to read this. Look, we get it - privacy policies can be pretty dry stuff. But at Emberveil Chronicle Auto Repair, we're serious about protecting your personal info. We've been restoring classic cars since day one, and we handle your data with the same care we'd give a '67 Mustang's original paint job.
This policy explains what information we collect when you work with us, why we need it, and what we do with it. We're based in Toronto, Ontario, and we follow Canadian privacy laws (PIPEDA, if you're into the legal stuff). Bottom line: we're not gonna sell your info or do anything sketchy with it.
When you reach out to us or drop off your vintage ride, we'll need some basic stuff like:
Nothing crazy here, just the essentials to do business properly.
Since we're working on your classic, we'll keep records about:
We keep detailed records 'cause classic cars need that attention to detail. Plus, it helps us remember what we did if you come back years later.
When you browse our site, we collect some technical stuff automatically:
This helps us figure out what's working and what needs improvement on the site. Pretty standard web stuff.
Alright, so what do we actually DO with all this info? Here's the honest truth:
We need your info to actually do the work - schedule appointments, order parts, contact you with updates, and send invoices. Can't restore your car without knowing who owns it!
We'll reach out when there's news about your project, answer questions, send appointment reminders, or occasionally share info about services we think you'd care about.
We keep service records for warranty purposes, legal requirements, and so we can reference what work we've done if you need us again down the road.
We analyze trends to improve our services, understand what clients need, and make the business better. No rocket science here, just trying to up our game.
We treat your data like we'd treat a rare vintage car part - with care and security. Here's what we do:
All digital records are stored on encrypted servers. Physical documents? Locked cabinets in our office.
Only staff who need your info to do their job can access it. We're not passing it around the shop.
We use trusted payment processors. We don't store your full credit card details on our systems.
Real talk: No system is 100% bulletproof, but we're doing everything reasonable to keep your stuff safe. We update our security regularly and stay on top of best practices.
Look, we can't do everything ourselves. We work with some trusted partners to help run things:
We make sure these partners agree to protect your info and only use it for what we've hired them to do. We're not just handing your data out to random companies.
We'll NEVER sell your personal information to marketers or data brokers. That's not how we roll.
It's your data, and you've got rights. Under Canadian law (PIPEDA), here's what you can do:
You can ask to see what personal data we have about you. We'll show you everything we've got.
If something's wrong or outdated, let us know and we'll fix it right away.
Want us to erase your info? We can do that, unless we're legally required to keep it (like for tax records).
Don't want promotional emails? No hard feelings - just hit unsubscribe or tell us directly.
To exercise any of these rights, just shoot us an email at service@emberveilchronicle.info or give us a call. We'll get back to you within 30 days.
Got questions or concerns about how we handle your info? Don't be shy - reach out anytime. We'd rather you ask than worry about it.
1847 Dundas Street West
Toronto, ON M6K 1V2
Canada
Phone: (416) 555-7892
Email: service@emberveilchronicle.info